Accounts Receivable Administrator

Crownhill Packaging > Accounts Receivable Administrator

Accounts Receivable Administrator

Crownhill Packaging Ltd. requires a new Accounts Receivable Administrator for the performance of data entry and related duties in posting accounts receivable payments. This includes maintenance of ledgers, credit balances, and resolving account irregularities. The A/R Administrator will also administer claims, refunds, adjustments, and any other accounting transactions related to A/R management. This position involves diplomatic interaction with customers to provide billing information and support in order to facilitate swift payment of invoices due to the organization.
Crownhill Packaging Ltd. offers competitive salary packages, an incredible work environment, and career advancement opportunities.

Job Type:
Full time, Employee
Bachelor's degree in Accounting, Finance, or Business Administration

Reports To

  • Controller

Core Competencies

  • Customer Focus
  • Communication
  • Energy & Stress
  • Team Work
  • Quality Orientation
  • Problem Solving
  • Accountability and Dependability
  • Operating Equipment
  • Ethics and Integrity

Job Duties

  • Collaborate with the Controller or Finance Manager to maintain collection goals and general A/R performance levels.
  • Communicate with internal/external sales representatives and accounting/tax professionals as necessary to complete job duties.
  • Post and reconcile customer payments, whether by etransfer, cheque, electronic funds transfer, or third party applications.
  • Review all credit balances, refunds, adjustments, discrepancies, investigate and apply adjustments and/or corrections to corporate billing records.
  • Balance daily A/R batches; prepare and distribute income reports and statistics to key personnel.
  • Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers.
  • Form collection strategies to mitigate customer objections to making timely A/R payments.
  • Investigate collection problems and advise customers on corporate A/R policies and procedures.
  • Make arrangements for payment of outstanding and late accounts; escalate transfer to Delinquent Accounts or outside collection agency as necessary.
  • Credit application processing and approval and credit limit increase approvals.


  • Bachelor’s degree in Accounting, Finance, or Business Administration and […] years of experience, or an equivalent combination.
  • 5+ years direct experience in an A/R capacity.
  • Demonstrated ability to accurately calculate, post, correct, and manage accounting figures and financial records.
  • Strong knowledge of collection regulations and fair credit practices.
  • Must possess a high level of moral judgment for handling confidential information and monetary transactions.
  • Experience in gathering data, compiling the proper information, and preparing financial reports.
  • Able to perform moderate to complex account reconciliations.
  • Strong diplomatic, negotiation, and conflict resolution skills in order to handle late payments and delinquent accounts.
  • Basic knowledge of accounting systems, budgets, and internal controls.
  • Advanced proficiency with […] accounting software and spreadsheet programs and applications.
  • Effective attention to detail and a high degree of accuracy.
  • Strong work ethic and positive team attitude.
  • Sound analytical thinking, planning, prioritization, and execution skills.
  • Excellent teamwork and team building skills.
  • Able to effectively communicate both verbally and in writing.
  • Able to build and maintain lasting relationships with other departments, key business partners, and government agencies.
  • Strong problem identification and problem resolution skills.
  • High level of proficiency with Microsoft Office productivity suite.

Working Conditions

  • Good hearing required for extensive telephone use.
  • Ability to attend and conduct presentations.
  • Manual dexterity required to use desktop computer and peripherals.
  • Overtime as required.

Crownhill is one of the largest distributors of quality packaging products in North America, with offices and state-of-the-art facilities in Toronto, Collingwood, and Chicago and have been creating custom packaging solutions for over 30 years. We are your one-stop source for great service, selection and a whole lot more. From design and fabrication to fulfillment and logistics, you can count on us for expert advice and solutions that are right for your business. Crownhill is a proud member of the Packaging Distributors of America, being the only member with operations in both Canada and the U.S.A.

Crownhill Packaging Ltd. is a proud equal opportunities employer, and we are committed to providing accommodations in all stages of the recruitment and hiring process in accordance with applicable laws (including human rights and accessibility legislation). If contacted for an employment opportunity, applicants are required to advise Human Resources if they require accommodation. If you need assistance or accommodation due to a disability.

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