Amazon Packaging Support and Supplier Network

Crownhill Packaging > Amazon APASS

We design, supply and test packaging that meet Amazon’s requirements

Packaging Solutions Start Here®

What is APASS?

Amazon is a dynamic online retailer that’s always working to improve its packaging standards policy and ensure customer satisfaction. Its Frustration-Free Packaging program has been updated to help receive vendor products as ready-to-ship, reduce defective product deliveries, and eliminate unnecessary packaging waste.

This 3-tier system, detailed below, shows the necessary features for products to fit into its categories.

All packages with external dimensions larger than 18 x 14 x 8” or weighing 20 pounds or more will require certification through APASS before being accepted into the program, while packages smaller than 9 x 6 x .375” will be accepted into the program’s third tier.

Tier 1 – Frustration-Free Packaging (FPP)

Frustration-Free Packaging is made with fully recyclable materials to limit waste and make it easier for customers to recycle. According to a statement published by Amazon, since implementing the program in 2009, it’s eliminated more than 244,000 tons of packaging materials. In 2017 alone, Amazon saved the equivalent of 305 million shipping boxes.

What are the requirements of Tier 1?

  • Uses curbside recyclable materials
  • Easy to open
  • No Amazon prep required
  • ISTA-6 SIOC Tested
  • Minimal packaging
  • Minimal damage/defect rates

What are the benefits of Tier 1?

  • Opportunity to reduce packaging costs
  • Reduction/removal of Amazon prep chargebacks
  • Opportunity to reduce inbound transport costs

Tier 2 – Ships-In-Own-Container (SIOC)

Ships-In-Own-Container allows sellers to ship their products in their original packaging without the use of an Amazon over box. The product’s packaging must meet ISTA-6 certification standards, which involves meeting specific weight, size, and delivery method requirements, then undergoing testing for preconditioning, and drop, impact, and compression testing.

What are the requirements of Tier 2?

  • No Amazon prep required
  • ISTA-6 SIOC Tested
  • Minimal damage/defect rates

What are the benefits of Tier 2?

  • Opportunity to reduce packaging costs
  • Reduction/removal of Amazon prep chargebacks
  • Opportunity to reduce inbound transport costs
  • Damage-free deliveries are a better customer experience

Tier 3 – Prep-Free Packaging (PFP)

Prep-Free Packaging is for products that are too small to be shipped in their own packaging and don’t require extensive delivery testing. Shipped in an ISTA-6 certified Amazon over box, they don’t need any additional prep by Amazon beyond standard packaging practices.

What are the requirements of Tier 2?

  • Shipped with Amazon over box
  • ISTA-6 over box tested
  • Minimal damage/defect rates

What are the benefits of Tier 3?

  • Reduction/removal of Amazon prep chargebacks

Why choose Crownhill as your APASS Partner?

When choosing Crownhill Packaging, you’re getting more than just a packaging company. You’re getting a custom packaging supply chain partner who’s always up to date on Amazon’s packaging requirements.

Through our connections at the Amazon Packaging Lab, we’re one of the first to hear about any upcoming packaging changes. We can answer your questions about everything related to the Frustration-Free Packaging program.

Our North American operations are well-suited to test existing packaging, create efficient packaging solutions, and readily supply these solutions when you need them. We possess the expertise needed to create e-commerce packaging that can withstand today’s unique delivery conditions, as well as develop competitively priced solutions that provide you with the perfect option for packaging your ASINs.

With locations in Southern Ontario & Illinois, we’re one of the only APASS members able to serve customers in both Canada and the Northeastern US.

We’re one of the few APASS affiliates who can test, customize, and supply packaging while utilizing a variety of packaging materials and design capabilities.

We place a high emphasis on collaboration and relationship building, working with our suppliers and customers to create optimal packaging solutions.

We’ve been creating custom packaging for over 35 years and have infused this experience with an expanding knowledge base focused on e-commerce solutions.

Contact Us Today By Filling Out This Form. We're More Than Happy To Assist You.

Skip to content