Supply Chain Manager

The Supply Chain Manager is responsible for overseeing and managing the company’s overall logistics and warehousing strategy to support the delivery of goods and services to the organization’s customers. The Supply Chain Manager shall be responsible for keeping the organization at the forefront of the industry with respect to best practices, procedures, and processes helping to create efficiencies and drive out cost from the business.

Department:

Supply Chain

Location:

Brampton, Ontario

Job Type:

Full Time

Education:

Post-Secondary education in Business or Related Field

Reports To

Marc Hyman – Chief Operations Officer

Core Competencies

Customer Focus
Communication Skills
Quality Orientation
Time Management
Adaptability/ Flexibility
Creative and Innovative Thinking
Decision Making and Judgement
Planning and Organizing
Problem Solving
Results Focus
Accountability and Dependability
Ethics and Integrity
Mediating and Negotiating
Providing Consultation
Leadership
Coaching and Mentoring
Staff Management
Enforcing Laws, Rules and Regulations
Mathematical Reasoning
Development and Continual Learning

Job Duties / Responsibility

Develop and execute the overall logistics and warehousing strategy liaising with the managers of Procurement, Production, and Customer Service
Develop logistical processes and establish ongoing improvement plans for freight management, vendor routing, and carrier management
Educate oneself and implement industry best practices in supply chain, logistics, warehousing, and fulfillment
Develop, implement, and monitor key performance metrics for supply chain, warehousing, transportation, shipping and receiving
Lead a team of three Supervisors and ~15 shipper/receivers
Organize staff training, development, and performance reviews
Manage the departmental staff payroll in Payworks
Hiring of warehouse staff for the logistics team
Conduct profit and loss management for the company’s supply chain and logistics function; manage logistics budget
Negotiate with and manage contracts and service level agreements for third party suppliers and/or service providers
Work with the inventory planning personnel to minimize shortages and improve inventory positions and turns
Work with managerial peers to find labor, workflow, and process efficiencies helping to improve service levels and drive out costs
Provide monthly updates on the status of projects and give progress reports on other process improvement initiatives
Deep understanding of WMS systems, workflows, challenges, and opportunities to drive efficiency in order fulfilment and warehousing
Leverage the power of our warehouse management system to find opportunities to create new processes and workflows
Constantly seeking new technology, innovations, and systems to help improve productivity and results
Provide administration for the warehousing system and regularly review performance expectations
Work with the sales team to reduce freight cost for new and existing business
Responsible for the maintenance and use of all the forklifts
A strong team builder who can galvanize a team creating optimal working conditions for employees and supervisors
Communicate and liaise with all 3 Crownhill locations in terms of supply chain and logistics functions
Commitment to health and safety within the working environment ensuring employees needs are put first and that the operation meets Provincial and Federal guidelines
Actively promotes awareness in health and safety to prevent injuries and accidents
Communicate, observe, and execute standards for safe working conditions as outlined in the Occupational Health & Safety Act as well as rules and regulations outlined in the employee handbook
Meet with the team on weekly basis to discuss current and future business, have open discussions with team

Requirements

Post-Secondary education in Business or Related Field
5-8 years of direct work experience in a supply chain management, logistics, and/or warehousing, preferably within a 3PL environment.
Experience managing a 3PL warehouse, e-commerce or omni-channel, considered an asset
3+ years in a leadership role
Direct working knowledge of supply chain, operations, warehouse management, inventory control, and transportation management
Strong knowledge of ERP systems, as well as Microsoft Office products, including Excel, Word, and PowerPoint
Strong working knowledge of Warehouse Management Systems and innovative technology in the logistics and warehousing space
Experience in managing third-party logistics providers
Solid project management skills are essential
Excellent interpersonal and communication skills
Excellent analytical and problem-solving skills
Good financial and business awareness
Strong written and verbal skills to communicate with all levels of the organization and its executive team
Strong customer service orientation
Team player

Working Conditions

Some travel may be required
Ability to attend and conduct presentations
Manual dexterity required to use desktop computer and peripherals
Overtime as required

Crownhill is one of the largest distributors of quality packaging products in North America, with offices and state-of-the-art facilities in Toronto, Collingwood, and Chicago and have been creating custom packaging solutions for over 30 years. We are your one-stop source for great service, selection, and a whole lot more. From design and fabrication to fulfillment and logistics, you can count on us for expert advice and solutions that are right for your business. Crownhill is a proud member of the Packaging Distributors of America, being the only member with operations in both Canada and the U.S.A.

Crownhill Packaging Ltd. is a proud equal opportunities employer, and we are committed to providing accommodations in all stages of the recruitment and hiring process in accordance with applicable laws (including human rights and accessibility legislation). If contacted for an employment opportunity, applicants are required to advise Human Resources if they require accommodation.

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